1. Introduction

At IISTP, we are committed to protecting the privacy and confidentiality of our users' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure that your data remains secure. We respect your right to privacy and aim to provide a safe and informative learning environment. By using our website and services, you consent to the collection and use of your personal data in accordance with this policy. We do not share or sell your information to third parties without your consent, except as required by law. Our goal is to provide a transparent and user-friendly experience while safeguarding your personal data. Please review this policy regularly to stay informed about any updates or changes.

1.1 Privacy Principles

  • No Ads Using Your Data : We do not use your personal data to display advertisements or for any advertising purposes. Your learning experience remains free from intrusive ads.
  • Data Minimization : We only collect and store the necessary data to offer you a secure, personalized, and enriching educational experience. We strive to keep the data we collect to a minimum.
  • Your Privacy Matters : Protecting your privacy is fundamental to us. We are committed to safeguarding your personal information and ensuring that it is handled securely and responsibly, in line with our commitment to providing a safe learning environment.

1.2 Terms of Service

This Privacy Policy is an integral part of our Terms of Service. We encourage you to review both the Privacy Policy and the Terms of Service to understand how we protect your information and the terms governing your use of our educational services.

2. Data Collection

We collect the following types of information to enhance your learning experience:

  • Personal Identification Information: Information such as your name, email address, and contact details to create your account and communicate with you about course updates and notifications.
  • Usage Data: Data regarding how you interact with our website and learning materials, such as IP address, browser type, device details, and page visits. This helps us improve the website's functionality and user experience.
  • Cookies: We use cookies to personalize your learning experience, remember your preferences, and collect anonymous data for analytics to enhance website performance.

3. Data Usage

Your personal data is used to deliver a personalized and effective educational experience. We use your information for the following purposes:

  • To Provide and Improve Educational Services: Your data helps us deliver the courses, resources, and features you need. We continuously analyze and improve our platform to enhance your learning journey.
  • To Personalize Your Learning Experience: We use your data to tailor course recommendations, content, and resources to your individual needs and interests, ensuring a more engaging and relevant experience.
  • To Communicate Important Information: We may use your contact information to send you updates on new courses, upcoming events, account notifications, and other service-related communications to keep you informed and engaged.
  • To Provide Customer Support: Your data helps us assist you with technical issues, answer your questions, and offer guidance throughout your learning experience.

4. Data Protection

We prioritize the security and protection of your personal data. As part of our commitment to maintaining a safe and secure learning environment, we implement industry-standard security measures to safeguard your information from unauthorized access, misuse, alteration, or destruction. Our platform uses encryption and secure communication protocols to protect sensitive data, such as your personal and payment information.

In addition to technical security measures, we regularly review our data protection practices and update them to address emerging security risks. Access to your personal data is restricted to authorized personnel only, and we take steps to ensure that any third-party partners who handle your data comply with strict privacy standards.

Your trust is important to us, and we continuously strive to maintain the highest level of security to protect your personal information while you engage with our educational resources and services.

5. User Rights

As a user of our educational platform, you have the following rights regarding your personal data:

  • The Right to Access Your Data: You have the right to request a copy of the personal data we hold about you. This allows you to review the information we have stored and ensure it is accurate.
  • The Right to Correct Inaccurate or Incomplete Data: If you find that any of the personal information we hold is inaccurate or incomplete, you have the right to request that we update or correct it.
  • The Right to Request Deletion of Your Data: You have the right to request the deletion of your personal data, especially if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent to our data processing.
  • The Right to Withdraw Consent: If you have provided consent for certain types of data processing, you can withdraw it at any time. This may include opting out of promotional emails or specific data processing activities.
  • The Right to Data Portability: You may request a copy of your data in a commonly used, machine-readable format to transfer it to another service if you choose to do so.

To exercise any of these rights or if you have any questions regarding your personal data, please feel free to contact us at any time. We are here to ensure your rights are respected and your data is handled with care.

6. Third-Party Disclosure

We value your privacy and do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, delivering educational services, or improving your learning experience. These third parties are required to maintain the confidentiality of your data and are not permitted to use your personal information for purposes other than providing the agreed-upon services.

For example, we may share information with third-party providers for:

  • Course Delivery: To provide online courses, quizzes, and certifications, we may use third-party platforms that host and manage the learning materials.
  • Payment Processing: To process any payments made for courses or services, we may use secure payment processors who are responsible for handling payment information.
  • Customer Support: To assist with any technical or account-related issues, we may work with customer support providers who help manage support requests.

We ensure that any third-party partners we engage with comply with strict privacy and security standards to protect your personal data. If required by law or in response to legal processes, we may also disclose your data to authorities or regulatory bodies.

7. Cookies Policy

To provide you with a better and more personalized browsing experience, we use cookies on our website. Cookies are small text files stored on your device that allow us to remember your preferences and improve the functionality of our services. By using our website, you consent to the use of cookies in accordance with this policy.

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly. They allow you to access secure areas and use features such as course navigation and login.
  • Performance Cookies: These cookies help us analyze how users interact with our website, allowing us to improve performance and enhance the user experience, such as tracking page visits and course engagement.
  • Functional Cookies: These cookies enable us to remember your preferences, such as language settings and user preferences, for a more personalized experience on our platform.
  • Analytics Cookies: These cookies help us gather data on how visitors use our site, so we can improve our content and services, ensuring the platform meets your educational needs.

You have the option to control or disable cookies through your browser settings, though this may affect certain features of our website. For more information on managing cookies, please refer to our Cookie Settings page or consult your browser’s help section.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When updates are made, the revised policy will be posted on this page, and the date of the most recent update will be indicated at the top of the page. We encourage you to review this policy regularly to stay informed about how we are protecting your data. Your continued use of our website and services after any changes to the policy constitutes your acceptance of those changes.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, we are here to assist you. Please feel free to contact us using the following details:

Email : [email protected]

You can also reach out to us through our contact form on the website or by calling our support team at [insert phone number, if applicable]. We are committed to addressing your concerns in a timely and transparent manner.